March 14th, 2019

The Rehoboth Beach Police Department recently welcomed two new dispatchers. Rehoboth dispatch answers local 911 calls and sends the necessary emergency service assets – ambulance, police, and fire department. They also communicate with the county dispatch center where multiple agencies are working together. The new dispatchers are Kaitlyn Carpinone and Micheline Senzamici. Carpinone was raised in Long Island, New York, and graduated from the State University of New York at Oneonta, with a bachelor’s degree in criminal justice. After graduation, she worked as a Rehoboth Beach Police Department seasonal officer for two years. Before accepting this position, Senzamici worked as a patient access services representative at Bayhealth Hospital in Dover. She is working towards her bachelor’s degree in behavioral science at Wilmington University. “Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must be able to communicate with callers, police, fire and ambulance crews, and other dispatchers in a team atmosphere in both emergency and non-emergency situations,” said Chief Keith Banks. “I’m excited to welcome Kaitlyn and Micheline. They are great assets to the City of Rehoboth Beach and our department.” Both Carpinone and Senzamici want to make a difference by helping in a time of emergency. “I feel like I make a difference every day,” Carpinone said. “I know I’m here to help people on what could be their worst day.” They talk to callers, getting their information, helping to keep the caller calm and giving life-saving instructions, if needed. “Knowing that I am working for the safety and well-being of my community makes this job a highly rewarding one,” said Senzamici. 

The Rehoboth Beach Police Department has two new dispatchers (l-r) Micheline Senzamici and Kaitlyn Carpinone