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If you are unsure you have an emergency, dial 9-1-1 and let the communications center decide what action to take.
When should I call 9-1-1?
Answer: Call 9-1-1 in case of
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Any life-threatening situation
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In progress Criminal activity
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Urgent medical help required
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Road accidents
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Serious personal injury
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Fire
Do Not Call 9-1-1
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To ask information
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Power outages – Call your local power company
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For telephone directory inquires
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Parking tickets
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To see how traffic is
Why does 9-1-1 ask so many questions?
They ask the questions in order to get you the proper help. Asking the routine questions, speeds up getting help where it is needed.
What if I call 9-1-1 by mistake?
DO NOT HANG UP. Stay on the line and let the dispatcher know it was a mistake and that everything is ok.
Do you allow tours of the 9-1-1 Center?
Yes, you must coordinate with the Center Director.
